Refund policy

All Sales Final 
Species Appropriate Meal patties are raw and shipped frozen in special packing, we are unable to process returns or refunds.

If there is a problem with your order, please contact us immediately at service@speciesappropriatemeals.net to discuss a resolution.

You can always contact us for any question at service@speciesappropropriatemeals.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.